Frequently Asked Questions
Find answers to common questions about our products, orders, delivery, and repair services.
Enquiry & Ordering
How do I place an order?
Browse our products, add items to your Enquiry list, then submit the enquiry form with your name, phone, and email. Our team will contact you to confirm availability and proceed.
Can I enquire about multiple products at once?
Yes! Add as many products as you like to your Enquiry list and send a single enquiry for all of them.
How quickly will you respond to my enquiry?
We respond to all enquiries within 24 hours via WhatsApp or phone call.
Shipping & Delivery
Do you ship all over India?
Yes! We deliver pan-India. Delivery usually takes 3–7 business days depending on your location.
How does delivery work?
We provide fast and reliable doorstep delivery across India. Delivery timelines will be confirmed upon your enquiry.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery for manufacturing defects. Products must be unused and in original packaging.
How do I initiate a return?
Contact us on WhatsApp at +91 91607 66888 with your order details and photos of the issue.
Product Quality
Are your products genuine?
Yes! All our products are 100% authentic and sourced directly from verified manufacturers.
Do the cases fit perfectly?
All our cases are model-specific with precision cutouts for buttons, ports, and cameras. Check the compatible models listed on each product page.
Mobile Repair
Do you offer a warranty on repairs?
Yes! All repairs come with a 30-day warranty. If the same issue recurs, we fix it free of charge.
How long does a repair take?
Most repairs are completed same-day or within 24 hours. Complex repairs may take 2–3 days.
Do you use genuine parts?
We use high-quality OEM or genuine parts for all repairs to ensure longevity and performance.
Still Have Questions?
Our team is always happy to help. Reach out via WhatsApp for the fastest response.